For all of those people that think technical writing is easy, this article is a good summation of all of the other unseen tasks that occur under the surface of any writer worth their salt. With bonus full-color graphic!
In short, even though technical writers are often dismissed as a luxury (and often the first to be let go), the work they perform is indispensable. Try figuring out a non-intuitive application with a help system written by a non-writer and you'll see what I mean.
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